Luster Products is committed to protecting the privacy of our visitors who may visit our website and voluntarily provide us with information so we may better serve you. This privacy policy describes what information Lusterproducts.com collects, how we use it, and to whom we may disclose it. As described below, you may opt-out of certain uses of your personal information. If anything in this policy changes, we will post the changes, and we will not disclose your information in a way that you have not authorized.
Information Collection and Use
Our Website does not automatically collect any individually identifiable information from visitors. We collect the e-mail addresses of those who communicate with us via e-mail and any information volunteered by the customer, such as survey information and/or site registrations.This information is used by our marketing personnel to better understand our subscribers to target their marketing efforts. It is not required for magazine fulfillment and should be submitted at the subscriber's discretion.
Luster Products Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Luster Products collects information from our users at four different points on our website: the Contact Us Form, Surveys, Contest/Promotions and the Lusterproducts.com Newsletter.
Lusterproducts.com Newsletter
Lusterproducts.com users may select to receive to receive the Luster Products newsletters, which is open to any legal residents. It is not necessary to join the Lusterproducts.com newsletter in order to use the features of www.lusterproducts.com.
In order to join the Lusterproducts.com newsletter, a user must register through the subscribe button located on the newsletter page. During registration, a user is required to give his or her email information.
Members of the Lusterproducts.com newsletter will receive information monthly from us on products, services, and contests.
The information entered on the newsletter form is forwarded to 4GIG or Just Finishing (Fulfillment House), which formats the data for, and returns the data to Luster Products. Luster Products prohibits 4GIG or Just Finishing, Inc (Fulfillment House.) from using this information for any purpose other than maintenance of the Luster Products database, and Site visions will not share any of this information with third parties for any reason.
Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our opt-out section below. Luster Products or a Fulfillment House designated by Luster Products will always send the promotional information to you.
We do not transfer information to third parties, except for as described in this policy.
Contact Us Form
Users who submit information through the Contact Us Form are not asked - or required - to provide any personally identifiable information. If Lusterproudcts.com chooses to publish any user comments on the site, we will not identify contributors. If a user submits personally identifiable information, Luster Products will discard that part of the message.
Surveys
From time to time, we will develop surveys that will enables us to develop and customize products to better meet your needs and preferences and to offer you products from Luster Products, Inc. and other sources that may be of interest to you.
We give users the option to provide a variety of demographic information (such as age, product usage, marital status, hobbies, and gender), and we encourage you to describe your interests, so we can provide more personalized information and services. We do not transfer information to third parties, except for as described in this policy.
Special Offers/Promotions/Contests
From time-to-time our site conducts contests and/or promotions, for which members are eligible. When you register, you are asked whether you want to participate in these contests. Participation in these contests is entirely voluntary. However, you must provide us with contact information in order to participate, so that we can notify the winners and award prizes.
We do not give your contact information to third parties.
Log Files
We use Web Trends to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to
personally identifiable information.
Sharing Information with Other Parties
We will share aggregated demographic information with our marketing personnel at Luster Products. For example, we may inform a brand manager that a certain percentage of our visitors are adults 18-30 years old. The aggregate demographic information is not linked to any personal information that can identify any individual person.
Links
This website may contains links to other sites. Please be aware that Lusterproducts.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Lusterproducts.com provides links to those websites, but Luster Products is not responsible for the content on those sites.
Security
This website takes every precaution to protect our users' information. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
Changing Personal Information
If a user's personally identifiable information (such as your address) changes, or if a user no longer desires to be a member of the Lusterproducts.com newsletter, we will endeavor to provide a way to correct, update, or remove that user's personal data provided to us. Users can send an e-mail to www.Lusterproducts.com
Opt-out
Our users are given the opportunity to 'opt-out' of receiving the Luster Products newsletter. For example, the registration form for the Luster Products newsletter has an 'opt-out' mechanism, so that users who no longer want to receive the Luster Products newsletter contests or users, who no longer wish to receive promotional materials, may opt-out of receiving these communications by sending an e-mail message to www.lusterproducts.com.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Policy Page, so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
Questions or comments:
The Luster Products, Inc., Web Site Privacy Policy has been developed out of respect for the privacy preferences and choices of our customers and prospects. We have established procedures to ensure that every reasonable effort is made to address your concerns.
If you have any questions or comments about this privacy policy, please contact webmaster@4GIG.com.
Director of Information Technology-Webmaster
Luster Products
1104 W. 43rd Street
Chicago, Illinois 60609
773-579-1800